Business Writing Skills Training Course

Course Aim

This Business Writing Skills Training course will look at tools and tactics to help you produce and structure business documents.

Businesses use various methods of communication. Many of these methods still rely heavily on the written word, for example, email and letters. Get the context of these written documents wrong and the message could be lost.

We’ll show you how to produce well-structured business documents and emails that are professional, get the message across and generate engagement.

We look at how to make the written word sound positive and how to get the message across clearly. We’ll introduce you to simple methods to structure emails, letters and reports and how to make them look and sound interesting. We’ll also look at how to get to the point by getting your message across in the fewest words possible without sounding harsh.

Course Objectives

By attending this Business Writing Skills Training Course you will:

• Be able to set an objective for written communication and write towards achieving it
• Be able to effectively plan for written communication
• Be able to keep writing short and simple
• Know how to apply structure to letters, emails, reports and other business documents
• Have a refreshed understanding of grammar and punctuation
• Be able to demonstrate the skills through practical exercises

Course Content

Here’s what we cover in our business writing skills training course:

Working/Communication Styles

• Looking at a range of communication styles and how this will help when using written communication

Getting Your Point Across

• Planning before you write
• Setting clear outcomes for your written communication
• Thinking about the reader – how to take up as little as their time as possible
• Choosing the right structure, language and approach

Using Plain English

• What are the benefits of using Plain English?
• The Fog index and how it helps with your written communication
• Writing tight-keeping things short and simple
• 6 tools for writing tight

Making Writing Active and Positive

• Keeping things reader focussed
• KISS – Keep it short and simple
• Keeping writing short, but making it engaging to read
• Writing for the reader

Structuring Your Written Communication

• How to structure letters, reports and emails
• Best practice for letters, reports and emails
• Getting the grammar right

Sending Emails

• Some quick pointers on email best practices
• When to send and not send emails
• Make sure the reader understands and actions required

An Opportunity to Review Your Writing

• Use your own examples as case studies
• Review your writing against the toolkits
• Get some feedback from your trainer

Accreditation

Our Business Writing Skills training course is accredited by the CPD Standards Office. This demonstrates our commitment to quality and industry best practices and you can be sure that the course you receive has been assessed to ensure it meets its objectives.

This course equates to 6 hours of CPD. After completing the course you will receive your CPD certificate and learning path document as record of your attendance.

Download the Course Brochure

Download a copy of our business writing skills training course brochure below.